Effective Date: 27/09/2025
1. Acceptance of Terms
Welcome to Attivo Healthcare (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website located at https://attivohealthcare.com (the “Service”) and any related services provided by Attivo Healthcare.
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
2. Description of Services
Attivo Healthcare provides integrative health coaching services designed to support your wellness journey. Our services may include but are not limited to:
- One-on-one health coaching sessions
- Group coaching programs
- Educational resources and materials
- Wellness assessments and planning
- Lifestyle and nutrition guidance
- Stress management techniques
IMPORTANT: Our services are for educational and coaching purposes only and do not constitute medical advice, diagnosis, or treatment.
3. Medical Disclaimer
3.1 Not Medical Advice
The information and services provided by Attivo Healthcare are not intended to replace professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
3.2 No Doctor-Patient Relationship
No doctor-patient relationship is created between you and Attivo Healthcare or its coaches through the use of this website or services.
3.3 Emergency Situations
If you are experiencing a medical emergency, please call 911 or go to the nearest emergency room immediately.
4. User Responsibilities
4.1 Eligibility
You must be at least 18 years old to use our services. By using our Service, you represent and warrant that you are at least 18 years of age.
4.2 Account Information
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
4.3 Prohibited Uses
You may not use our Service:
- For any unlawful purpose or to solicit others to perform illegal acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
- To impersonate or attempt to impersonate the company, a company employee, another user, or any other person or entity
5. Health Information and Privacy
5.1 Health Information
You may share personal health information during coaching sessions. We maintain strict confidentiality protocols to protect your information.
5.2 Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy, which governs the collection, use, and disclosure of your personal information.
5.3 Limitations on Confidentiality
Confidentiality may be limited by law in cases involving:
- Imminent danger to yourself or others
- Abuse of children, elderly, or disabled persons
- Court orders or legal proceedings
6. Coaching Relationship and Outcomes
6.1 Coaching Process
Health coaching involves a collaborative relationship designed to support you in achieving your wellness goals. Success depends on your commitment and active participation.
6.2 No Guaranteed Outcomes
We do not guarantee any specific health outcomes or results from our coaching services. Individual results may vary based on numerous factors including but not limited to your commitment, lifestyle, genetics, and medical conditions.
6.3 Client Commitment
Successful coaching requires your active participation, honesty, and commitment to the process.
7. Payment and Refund Policy
7.1 Payment Terms
Payment is due at the time of service or as otherwise agreed upon. We accept various forms of payment as indicated during the booking process.
7.2 Cancellation Policy
- 24-hour notice is required for session cancellations to avoid charges
- Less than 24-hour notice may result in full session charges
- No-shows will be charged the full session fee
7.3 Refund Policy
Refunds may be available under certain circumstances at our discretion. All refund requests must be submitted in writing within 30 days of service.
8. Intellectual Property Rights
8.1 Our Content
The Service and its original content, features, and functionality are and will remain the exclusive property of Attivo Healthcare and its licensors. The Service is protected by copyright, trademark, and other laws.
8.2 Your Content
You retain rights to any content you provide to us during coaching sessions, while granting us necessary rights to provide our services.
9. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, ATTIVO HEALTHCARE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
11. Indemnification
You agree to defend, indemnify, and hold harmless Attivo Healthcare and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees).
12. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.
13. Governing Law
These Terms shall be interpreted and governed by the laws of [Insert State/Province], without regard to its conflict of law provisions. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].
14. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect.
15. Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
16. Contact Information
If you have any questions about these Terms and Conditions, please contact us at: https://attivohealthcare.com/contact-us/
17. Acknowledgment
By using our Service, you acknowledge that you have read these Terms and Conditions and agree to be bound by them.
This document was last updated on 27/09/2025. Please check back regularly for any updates to these terms.